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Frequently Asked Questions about Professional Fleet
Welcome to Professional Fleet's FAQ section! Here, we've compiled answers to the most common questions about our services, products, and policies. Whether you're a new customer or a long-time partner, this guide is designed to provide clarity and support for all your inquiries. If you don’t find the answer you’re looking for, feel free to contact us directly.
What is Professional Fleet?
We are not just a supplier but a strategic partner for our customers in achieving their goals. Proudly, we specialize in selling spare parts for heavy equipment from well-known agencies such as Caterpillar, Komatsu, Volvo, Hitachi, JCB, Perkins, and other renowned brands. We provide spare parts for all this equipment, and we have a highly experienced team and the availability of all our parts in our stores.
Which brands do you supply spare parts for?
We provide spare parts for heavy equipment brands such as Caterpillar, Komatsu, Volvo, Hitachi, JCB, and Perkins.
Are the spare parts you offer original?
Yes, we are official agents for CTP spare parts and SSP Parts and AZ and CEP parts ensure top-quality products.
Are all spare parts available in stock?
Yes, we keep essential spare parts in our warehouses for fast delivery, and we can also import non-stocked parts upon request.
Do you offer a warranty on spare parts?
Yes, all our spare parts come with a warranty as per the manufacturer’s standards.
Do you serve both individuals and businesses?
Yes, we cater to individuals, workshops, and construction companies that rely on heavy equipment.
Do you provide delivery services?
Yes, we offer fast delivery services within the country and internationally upon request.
How can I find the right spare part for my equipment?
You can contact our expert team with your equipment specifications or chassis number, and we will help you find the right part.
Can you source spare parts that are not available locally?
Yes, we provide an import service for spare parts that are not available in the local market.
How can I place an order?
You can place an order via phone, email, or by visiting one of our branches, and we will process your request as quickly as possible.
Do you offer technical consultations on maintenance?
Yes, our specialized team provides technical consultations on maintenance and spare part selection.
What payment methods do you accept?
We offer multiple payment options, including cash, bank transfer, and online payments.
Do you provide bulk order discounts?
Yes, we offer special deals for customers who require large quantities or long-term contracts.
Do you offer after-sales support?
Yes, we prioritize customer satisfaction and provide after-sales support and technical assistance.
How can I contact you?
You can reach us via phone, email, or by visiting one of our branches, and our team will be happy to assist you.
Email: [Laith@pfuoman.com]
Phone: [+96896225419]
Address: [https://maps.app.goo.gl/wm5LtFDkFFQjsMxk8]
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